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THANK YOU FOR PURCHASING. I FOUND MANY COSTUMERS HAVE THE SAME PROBLEM WITH MAKING A PERFECT SPHERE SHAPE. WE DID SOME TESTS AND HERE IS A TIP FOR YOU. Put the silicon lid and bottom part together and make sure that they are touched tightly. Use the small funnel to make the tray fill up the water. This process needs to be slow and patient, otherwise its top will be filled with water too(You can use a napkin or towel to soak up its top excess water). Please be slow to push it, or it will not be shaped sphere perfectly. The freeze time is about 4-6 hours. Thank you for reading. Any problem, please feel free to contact me. 100% risk free purchase. Simply contact us to return the product for a full refund or replacement. Specification Material: 100% BPA free food grade silicone. Size: 18.5 x 12.8 x 5cm/7.3 x 5.1 x 2 inch, Ice ball diameter 4.5cm. Color: Black. Package Includes 1 x Ice cube tray 1 x Funnel Warm Tips Because the silicone ice tray is in direct contact with the food, please clean it with detergent before use, and then put the silicone ice tray in boiling water for about 5 minutes to achieve the effect of sterilization!